Privacy Policy
Effective Date: August 19, 2026
ACRE Services LLC, doing business as Venterra Real Estate (“Venterra Real Estate,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit austincollinsre.com, communicate with us, or use our real estate services.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Telephone number
- Property address and property information
- Real estate needs, preferences, and transaction information
- Information submitted through website forms
- Information provided during telephone calls, text messages, emails, or other communications with us
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, referring pages, pages visited, and information collected through cookies or similar technologies.
How We Use Your Information
We may use information we collect to:
- Respond to inquiries and requests
- Provide real estate brokerage services
- Communicate regarding properties, potential purchases or sales, listings, appointments, and transactions
- Follow up regarding real estate inquiries or previous conversations
- Send information you have requested
- Send marketing or promotional communications when permitted
- Operate and improve our website, CRM, communications systems, and business operations
- Maintain records and comply with legal and regulatory requirements
- Protect against fraud, misuse, or security threats
Text Messaging and SMS
If you provide consent to receive text messages from Venterra Real Estate, we may send SMS or MMS messages regarding real estate inquiries, properties, appointments, transaction updates, requested information, follow-up communications, and, where you have consented, promotional or marketing communications.
Message frequency varies. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP. You may reply HELP for assistance.
Consent to receive marketing text messages is not a condition of purchasing any property, selling any property, or obtaining any goods or services.
SMS consent and mobile telephone information will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.
We may disclose information to service providers that assist us in delivering communications or operating our business when necessary to provide those services, subject to appropriate privacy and confidentiality obligations.
How We Share Information
We may share personal information when reasonably necessary to provide requested real estate services or operate our business, including with service providers, transaction participants, title companies, lenders, inspectors, contractors, technology providers, and other parties involved in a real estate transaction when appropriate.
We may also disclose information when required by law, regulation, court order, or other legal process, or when reasonably necessary to protect our rights, customers, business, or others.
We do not sell personal information for monetary consideration.
As stated above, SMS consent and mobile information are not shared with third parties or affiliates for their marketing or promotional purposes.
Cookies and Website Technologies
Our website and service providers may use cookies and similar technologies to operate the website, understand website usage, improve functionality, and measure performance.
Your browser may allow you to block or delete cookies. Disabling cookies may affect certain website functionality.
Third-Party Services and Links
Our website may contain links to or integrations with third-party websites and services. Those third parties operate under their own privacy practices, and we are not responsible for their privacy policies or practices.
Data Retention and Security
We retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, fulfill the purposes described in this policy, and satisfy applicable legal and regulatory requirements.
We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of electronic transmission or storage is completely secure.
Your Choices
You may request that we update or correct personal information you have provided to us.
You may unsubscribe from marketing emails using the unsubscribe instructions included in those communications.
You may opt out of SMS communications by replying STOP to a text message from us.
Children’s Privacy
Our website and services are intended for adults seeking or providing real estate-related services and are not directed toward children under 13. We do not knowingly collect personal information from children under 13 through our website.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
Contact Us
Questions regarding this Privacy Policy or our privacy practices may be directed to:
ACRE Services LLC DBA Venterra Real Estate
Colorado Springs, Colorado
Email: austin@austincollinsre.com
Website: austincollinsre.com
© 2026 ACRE Services LLC DBA Venterra Real Estate. All Rights Reserved.